Luxury service from our staff

Chef with guests at Constance Le Prince Maurice

Chef with guests at Constance Le Prince Maurice

One of the things that makes the Constance Hotels Experience so special are the people who work there. So often the staff at Constance receive a special mention in the customer reviews we get on TripAdvisor, or in feedback sent by guests.

At Constance, we put a lot of time into training. Our Constance Hotels Training Academy, based in Mauritius is the hub for all staff training. Over the last 13 years, we’ve become a leader in the hospitality training sector.

Many of our staff come through our apprenticeship scheme, and have worked with us for over 10 years.

All this helps to make the Constance Hotels Experience so unique. When you stay at a Constance hotel, the staff very quickly come to know what you like, which makes you feel you’re being personally looked after.

Housekeeper decorating a bed at Constance Hotels Experience

Housekeeper decorating a bed

For many of our guests, that’s as much a part of the luxury experience as the hotel surroundings and decor.

Find out more about what it’s like to stay at a Constance hotel, or tell us your stories about staying with Constance and what made it stand out for you.

You can get in contact with us via Twitter, Facebook or the comments section below.

The essence of the Constance Hotels Experience

Constance Hotels Experience resorts are elegant and beautifully proportioned, enveloping you in a luxury that’s relaxed and refined.

Lobby at Constance Le Prince Maurice, Mauritius

Lobby at Constance Le Prince Maurice, Mauritius

As you wander through one our resorts, you feel you’re experiencing luxury on every level. Everything is designed to offer the ultimate sensory experience as you take in the landscape, people, décor and food.

Luxury on a big scale

There’s nothing small scale about a Constance hotel. Bedrooms are beautifully proportioned – huge beds, pillows placed enticingly, enormous windows that take in the view. Bathrooms come with double sinks, massive baths, walk-in showers and perfect lighting.

Poolside view at Constance Ephelia, Seychelles

Poolside view at Constance Ephelia

At each resort you’ll find a choice of swimming pools, bars and restaurants – all offering a different atmosphere. Music gently rolls out – loud enough to create a vibe but not intrusive.

Culinary spirit

In the restaurants, Constance offers its guests a taste of the Constance culinary spirit. Dishes are beautifully prepared, often around one spice or key ingredient, and our sommeliers serve wines from around the world.

Snorkelling in the Maldives

Snorkelling in the Maldives

Spa, sport and island tours

You can spend your days relaxing by the pool, on the beach, trying out watersports and diving, golf or spa, tennis, fitness studio or take an island tour. Many activities are offered free of charge.

Constance staff

There’s something intuitive about the level of service that guests receive at a Constance hotel. There’s a warmth and generosity of spirit in the staff as they greet you. And as the days pass you awaken to a sense of belonging.

These are joy-filled places, designed to meet your every need. In that sense they are totally indulgent. But there’s a sincerity to them that takes the service and the experience to another level.

Find out more about some of our Constance hotels:

Constance Hotels Experience Sommeliers at VinExpo 2011, France

Constance Hotels Experience sommeliers at Vinexpo, 2011

Constance Hotels Experience sommeliers at Vinexpo, 2011

At Constance Hotels, wine is a key feature of our special culinary spirit. We have some of the best sommeliers working with us, and our wine menu includes wines from small vineyards that you can’t find anywhere else.

Last month, some of our sommeliers attended the 10th VinExpo in Bordeaux, France. They were:

Take a look at our culinary section for more information about recipes and wine from Constance Hotels.

A day in the life of a Spa Manager

At Constance Hotels Experience, our spas offer an oasis of calm where guests can restore a sense of equilibrium to their mind and body.

Sophie Demeret, Spa Manager at Constance Le Prince Maurice Mauritius

Sophie Demaret, Spa Manager at Constance Le Prince Maurice Mauritius

Sophie Demaret is our Spa Manager at Constance Le Prince Maurice in Mauritius. Take a look at her typical day spent running the spa on this tropical island.

I wake up at 6.30 am. The first thing I do is open the window. No music, only birdsong. I live in a single-storey house surrounded by exotic trees. It’s a pleasant and peaceful place to live.

I go and wake up my son, gently tickling his head. His name is Hugo, he’s 11. He inspired me to develop the kids’ spa range of treatments at Constance Hotels.

I take a shower – I love this moment of wellbeing, feeling the warmth of the water. Then I feed my two cats who are patiently waiting next to their dish!

For breakfast I enjoy a violet black tea, toast and orange juice. I listen to the news on France Info, and then I get ready for work.

I live just 15 minutes away from work, which is pure luxury. To reach the hotel, I pass along an amazing winding road that weaves through a forest and takes me close to nature; the heart of Mauritius. On this island, nature surrounds us.

I get to work at 8.15am. A few members of the team are already setting up the treatment rooms, fitness centre, golf, tennis and reception desk.

Constance Le Prince Maurice, main entrance

Constance Le Prince Maurice, Mauritius

I check my email and schedule. Then I prepare for our morning meeting at 8.45am.
Before I leave, I check the appointments and write down things we need to do that might help our guests have an unforgettable stay.

After the meeting, I go around the rooms with a therapist in order to check hygiene, the set up, the flowers. The Spa Constance offers a natural approach where treatments include Ayurvedic massage, reflexology, shiatsu, aromatherapy and Thai massage.

I never take anything for granted. The team and I spend a lot of time trying to improve what we do and to find new ideas. We’re developing new treatments at the moment which is very exciting. I love the idea that each person takes part and expresses him or herself.

Our team is diverse: Creoles, Hindus and Tamuls. It’s a fascinating melting pot, and we have to adjust to each other. Our guests are international so it makes our work really interesting and multi-cultural.

 

During the week, I don’t have a break from work. From time to time, I allow myself a foot reflexology massage with a therapist. It helps me regenerate, and increases my energy levels.

Treatment room at Spa de Constance

Treatment room at Spa de Constance

Throughout the day I spend my time with the team on the ground, meeting with clients and discussing with them about their stay and their expectations.

This job involves perpetual self-questioning and lots of patience. We’re dealing with human beings - both therapists and clients.

I love my job, and everyday I get to learn new things.

My day finishes late at night. I clean my office before leaving so that everything is in order for the following day.

When I get home, my family is waiting for me. I put some music on, and light some incense. Sandalwood is one of my favourites. Then we cook a light meal together, while talking about our day.

Find out more about 5 massage therapies to soothe away stress and the spa for children and teenagers at Constance Le Prince Maurice.

Luxe accommodation for the holiday of a lifetime

Constance Le Prince Maurice, Mauritius

Stunning interiors at Constance Le Prince Maurice, Mauritius

If you think you know all there is to know about luxury apartments and villas, think again. From water villas on stilts to presidential suites like your own private hotel, there’s a lot more to luxury accommodation than you might think.

At Constance Hotels, all our suites and villas offer luxe or super-luxe accommodation that blends with the stunning natural landscape they’re part of – and that means each offers something a little special and unique to our visitors.

Whether you’re looking for classic tropical paradise or funky villas tucked away in the rainforest, the selection below gives you a taste of what you can expect upon arrival.

Maldives

Constance Moofushi is situated in the South Ari Atoll of the Maldives archipelago. Our latest resort has won acclaim for its eco-approach and fashionable barefoot chic. All villas are exquisitely decorated using natural materials.

 

 

Constance Moofushi water villa

Constance Moofushi water villa

  • Beach Villas come with private sun deck, and ocean views from the bedroom and bathroom.
  • Water Villas set on stilts offer seclusion and direct access to the sea from a private sundeck.
  • Senior Water Villas are generously sized, and include a private outdoor bath tub, unobstructed views of the sunrise and direct access to the water.

Constance Halaveli is situated in the North Ari Atoll. Designed with privacy in mind, these villas all feature private plunge pools, are decorated in wood and marble, and are located on the beach or over the water. Guests can take advantage of in-villa dining, as well enjoying the resort’s restaurants.

Constance Halaveli water villa

Sleek interiors at Constance Halaveli water villa

  • Beach Villas enjoy a tropical garden backdrop, and are decorated using wood in contemporary Maldivian style. The double storey beach villas offer more space over two floors, with indoor and outdoor showers and a furnished terrace.
  • Water Villas are set along a jetty that weaves across the calm waters below. Offering romance and privacy for some perfect castaway moments, previous guests have found it hard to drag themselves away from these beautiful villas. Read their reviews of Constance Halaveli
  • Presidential Beach Villa is the ultimate in get-away-from-it-all luxury with a larger plunge pool, dining room and private gym.

Seychelles

Constance Ephelia is situated on two of the most beautiful beaches on the island of Mahé, overlooking the marine national park of Port Launay. Although a large resort, Ephelia enjoys a unique location and is designed to make you feel you’re the only people there.

Constance Ephelia hillside villas, bathroom

Decadent bathroom at Constance Ephelia hillside villas

  • There’s a great choice of Junior and Senior Suites, with Villas situated on the beach (all include a private pool) or atop the hillside looking across the water.
  • Spa Villas – if you need your senses pampering and a place to indulge and unwind, Ephelia’s sublime spa villas will bring harmony to your senses. They’re equipped with a large hot tub, steam shower, sauna, double treatment room for massages, spacious bedroom and tranquil gazebo area – perfect for meditation or cocktails, depending on the mood.
  • Presidential Villa is perfect for William and Kate style indulgence. The villa comes with breathtaking views across the sea, 3 bedrooms, its own gym, private spa, pool and outdoor lounge and dining area.

Constance Lémuria is set amidst lush vegetation on the pristine island of Praslin. The white sandy beaches of Anse Kerlan are turtle nesting sites, and are surrounded by rare flora and fauna.

Constance Lemuria Presidential Villa

Constance Lemuria Presidential Villa, Seychelles

Materials used in the sleek design of the resort include wood, marble, stone and pink granite.

  • Junior and Senior Suites offer intimacy and blend with the landscape, offering stunning views across the Indian Ocean. You can relax on your private terrace under the shade of the overhanging palm trees.
  • Luxurious Villas offer a bespoke service as they come complete with their own villa master who will tailor the Constance service to your individual requirements. The villas open directly on to the gardens and beach, and include lounge, dining room and swimming pool.
  • Presidential Villa at Lémuria offers all-out privacy and indulgence, more akin to staying in your own private hotel than a villa within a resort. Perched on the granite blocks of the southern tip of the Anse Kerlan, the villa comes with 3 suites, an outside Jacuzzi, study and dining room. The ultimate in decadence, there are 3 swimming pools situated at different levels, all leading to a private beach.

Madagascar

Constance Tsarabanjina offers a fabulous luxurious getaway on its own private island. Situated in the north-western part of Madagascar, Tsarabanjina is one of the islets of the Mitsio Archipelago.

Constance Tsarabanjina bungalow

Constance Tsarabanjina bungalow, Madagascar

If you want to play Robinson Crusoe without leaving behind your luxuries, this is the place to escape to. There’s no TV and no phones (apart from your mobile). Instead, you can enjoy the island paradise of white sandy beaches, lush tropical vegetation and coral reefs brimming with fish.

  • Each thatched roof bungalow overlooks the sea and is situated on either the north or south beach. This is 5 star luxury with the added bonus of total seclusion from the outside world.

Mauritius

Constance Le Prince Maurice is a boutique hotel on the eastern coast of Mauritius set on a peninsula protected from the winds.

Constance Le Prince Maurice suite on stilts

Constance Le Prince Maurice suite on stilts, Mauritius

  • Décor is inspired by the spice trade. Junior Suites have thatched roofs, indoor sitting area, bedroom, bathroom and private terrace or balcony. The Senior Villas offer direct access to the beach and a private pool or outdoor soaking bath.
  • The deluxe Princely Suite combines space, superb design and privacy. Made up of two junior and one senior suite it is set in its own garden, and comes complete with two pools and 3 private terraces each with a different view across the lagoon.

Constance Belle Mare Plage is set on the eastern coast of Mauritius, along a 2km white sand beach against a backdrop of 15 hectares (37 acres) of tropical gardens and protected by a coral reef.

Constance Belle Mare Plage junior suite bathroom

Constance Belle Mare Plage junior suite bathroom, Mauritius

  • Junior Suites, some beachfront, are equipped with private balcony or terrace. The Deluxe Suites face the sea, and include a living room and option to connect to a Prestige Room, ideal for families.
  • The Villas come with private pool, and evoke romance and tranquillity surrounded by small lakes, frangipani flowers and coconut groves.
  • The Presidential Villa is set in its own garden area, offering total privacy. The villa comes with lounge, dining room, kitchen, private pool and large veranda. Two villa masters attend to the needs of guests, making sure your stay is tailor-made for you.

Preserving turtles habitats at Constance Lémuria

The beaches at Constance Lémuria, on Praslin Island, Seychelles, are important nesting sites for the endangered hawksbill and green turtles.

Hawskbill Turtle

Hawskbill turtle,

These majestic creatures return to the same beaches year after year to lay their eggs.

Our turtle programme

To help protect the species and improve their chances of survival, at Constance Lémuria we run a turtle preservation programme.

The success of the programme hinges on the hard work of our Turtle Manager, our work with the Marine Conservation Society Seychelles, and the support of the local community and hotel guests.

Lémuria’s Turtle Man

Our ‘Turtle Man’ is Robert Matombe. During the turtle nesting season from October to February, Robert patrols the beaches each day. He records the female turtles that come up to nest, and identifies which have visited the beaches before.

Turtle tracks in the sand

Turtle tracks in the sand

Robert makes sure that each turtle safely lays her eggs without being disturbed. He also wants the baby turtles to make it safely back down to the sea.

On Praslin Island each visiting female turtle lays about 150 to 200 eggs. Robert marks the location of each nest.

Over the next two months, while the eggs incubate deep in the sand, he keeps an eye on the nest site.

Lémuria – a favourite nesting ground

Thanks to our turtle programme, we’re seeing an increase in the number of nests each year. For the turtles to continue coming, we maintain the beaches in their natural condition.

Ideal conditions for turtle nesting

  • Nesting turtles prefer to nest under the bushy beach vegetation – the shade provides the ideal temperature for the incubation of eggs.
  • Nesting turtles and their offspring need dark beaches. If lights from the hotel are visible on the beach at night, they can frighten female turtles and keep them from coming onto the beach to lay their eggs.
  • Lights confuse hatchlings as they make their way from the nest to the sea. Baby turtles are attracted to the brightest point on the horizon. On a natural beach that instinct will guide them to the sea.
  • Healthy dense beach vegetation acts as a barrier to the light from the hotel and keeps the turtles in the dark. The vegetation also protects the beach from erosion.

Visiting the turtle nesting grounds

Our Turtle Manager can take Constance guests to see the baby turtles move down to the sea. Seeing these primal creatures take their first steps towards the ocean is a truly amazing experience.

Female turtles coming out of the sea

Female turtles coming out of the sea to nest

Tips for turtle watching

To ensure the continued survival of the turtles, here are some tips for how to behave when visiting the nesting beaches, or if you see a turtle unexpectedly.

  • If you see a turtle emerge from the water, stand still. If she’s just coming out of the sea, let her move past you to a point where she can’t see you.
  • The best spot for watching turtles is either from a distance where you’re shielded by vegetation, or directly behind the turtle out of her field of vision.
  • Always make sure you can’t see the turtle’s eyes.
  • Don’t approach the turtle – keep at least 3 m away.
  • Speak quietly – a whisper is best.
  • Don’t touch the turtle – they don’t enjoy being petted.
  • Don’t take flash photography.
  • Don’t block the turtle’s passage back to the sea.
  • Report any turtle sightings to the Constance Lémuria Resort Turtle Officers.

Find out more about the work we’re doing to protect the environment at Constance hotels.